Requesting Pollice and Emergency Services
The Police Department provides vital life and safety services to city residents 24/7. It can be difficult to understand what level of service should be utilized when contacting police and emergency services. The recommendations below are meant to clarify when to call 911 and when to call crime check.
When to call 911
- If you are the victim of or witness a crime that is in progress or has just occurred.
- If you are the victim of a crime and the suspect remains in the area.
- If you need immediate police response because you have been threatened or feel unsafe.
- If you need to report a fire.
- If there is a medical emergency.
When to call Crime Check
- If you are the victim of a crime or witness a crime that is no longer in progress.
- If you have information about a past crime.
- To add information to a previous crime report.
- To report a crime after the fact which does not require an officer/deputy at the scene.
Tips for Calling Crime Check
- Stay Calm and try to speak clearly.
- Know your location, closest cross streets, or nearest landmark or building.
- Know your telephone number.
- Answer the Call Receivers questions and stay on the line until the Call Receiver is finished obtaining the necessary information.
- If you are unsure if this is an emergency, dial 9-1-1 and let the Call Receivers decide what action is necessary.
